Frequently Asked Questions

Kindred Learning is an Indigenous-owned, women-led learning and communications agency that helps organisations educate, engage and communicate through instructional design, eLearning, animation, video production and culturally informed content solutions. We partner with government agencies, corporate organisations and community groups across Australia.

We work with a broad range of organisations including Federal, State and Local Government agencies, corporate organisations across multiple industries, and community and not-for-profit organisations. Our clients range from small community groups to large government departments.

Yes. Kindred Learning works with clients across Australia. While our team operates remotely, we regularly travel to support on-location filming, stakeholder workshops and client meetings as required by each project.

Kindred Learning combines learning design, animation, video production and strategic communication expertise within a single delivery team. Unlike traditional consulting or training providers who focus on a single capability, we provide end-to-end learning, communication and multimedia solutions that align objectives, messaging and audience engagement — resulting in stronger outcomes, greater consistency and more efficient project delivery. As an Indigenous-owned and women-led business, we also bring a unique perspective and genuine cultural authority to projects involving Indigenous communities and content.

Yes. Kindred Learning is a Supply Nation Registered Indigenous-owned business. By engaging Kindred Learning, organisations can contribute to Indigenous supplier diversity, social procurement targets and broader reconciliation outcomes while accessing high-quality learning and communication services.

We develop a wide range of learning solutions including SCORM-compliant eLearning modules, compliance training programs, learning pathways, onboarding resources, professional development content and interactive digital learning experiences. We also support learning strategy development, training needs analysis and curriculum design.

Yes. We develop SCORM-compliant eLearning modules that can be deployed across most Learning Management Systems (LMS). We also support AICC and xAPI formats depending on your LMS requirements.

Absolutely. We regularly work with existing content including policies, procedures, subject matter expert knowledge and existing training materials. We can review, revise and transform existing content into engaging learning experiences.

Timelines vary depending on the complexity and scope of the project. A straightforward compliance module may take 4 to 6 weeks from briefing to delivery. More complex learning programs involving multiple modules, interactive scenarios or extensive stakeholder review may take 8 to 16 weeks or longer. We discuss timelines during the initial scoping and discovery phase.

We produce a range of animation styles including 2D character animation, motion graphics, kinetic typography, whiteboard-style animation and illustrated explainer videos. Our team works with you to identify the animation style that best suits your content, audience and budget.

Most animation projects take between 4 and 8 weeks from briefing to delivery. This includes scripting, storyboarding, design, animation and review. More complex projects or those requiring multiple rounds of revision may take longer.

Yes. We provide end-to-end animation services including concept development, scriptwriting, storyboarding, voice-over production, animation and final delivery. We can also work from an existing script or concept if you prefer.

We produce training videos, corporate communications, executive messages, testimonials and interviews, case study videos, documentary-style content, community engagement videos, recruitment and employer branding content, and promotional video content. We provide full-service video production including pre-production, filming, post-production and delivery.

Yes. We provide on-location filming services across Australia. We travel to client sites, community locations and other filming environments as required by each project.

Yes. If you have existing footage that requires editing, colour grading, graphics or captioning, we can provide post-production services to bring your content to a professional standard.

Timelines vary depending on the scope of the project. A straightforward interview or corporate communications video may take 2 to 4 weeks from briefing to delivery. More complex productions involving multiple locations, talent coordination or extensive post-production may take 6 to 10 weeks or longer.

Indigenous storytelling refers to the creation of authentic, culturally informed content that reflects Indigenous voices, knowledge, perspectives and experiences. This includes video storytelling, animation, community engagement resources, awareness campaigns and learning materials that are developed in partnership with Indigenous communities and individuals.

As an Indigenous-owned business, cultural integrity is central to everything we do. We work collaboratively with Indigenous communities, Elders and knowledge holders to ensure content is developed respectfully and authentically. We follow cultural protocols and community consultation processes that support genuine representation and appropriate use of Indigenous knowledge and perspectives.

Yes. We support organisations in developing communication and learning resources that complement their Reconciliation Action Plan commitments, including cultural capability resources, awareness campaigns, Indigenous storytelling projects and stakeholder engagement materials.

Yes. Kindred Learning is a Supply Nation Registered Indigenous business. Supply Nation registration provides independent verification of our Indigenous ownership and is recognised across government and corporate procurement frameworks.

Yes. We have experience working within government procurement frameworks including standing offers, panel arrangements and open tender processes. We are happy to discuss how we can be engaged within your organisation's procurement requirements.

Yes. We provide tailored quotes and proposals for all project enquiries. We encourage potential clients to book a complimentary discovery call so we can understand your requirements before preparing a detailed proposal.

To prepare an accurate quote, it helps to understand your project objectives, target audience, approximate scope (e.g. number of modules, video duration), any existing content or materials, required delivery date and any specific format or technical requirements. The more information you can share, the more accurate and useful our proposal will be.

Our projects follow a structured process including discovery and scoping, planning and strategy, content development, review and refinement, and final delivery. We assign a dedicated project manager to each engagement and provide regular progress updates throughout the project lifecycle. Clients typically have two to three rounds of review and feedback built into the production timeline.

We build structured review stages into every project. Clients are provided with clear opportunities to review and provide feedback at key milestones — including scripts, storyboards, design concepts and draft deliverables. Our standard projects include two rounds of revisions at each stage, with additional revisions available where required.

Kindred Learning maintains an experienced network of creative professionals, subject matter experts and delivery partners. Where specialist skills are required, we engage trusted subcontractors who work within our quality standards, project management framework and cultural protocols.

We use a range of project management and collaboration tools to support effective communication and delivery. We are also flexible in adopting client-specific platforms where required by your organisation's systems and processes.